Complaints Management System

Recognising that sometimes things go wrong, or mistakes are made, this policy outlines the procedures to follow to make a complaint and the internal procedures we follow to manage the process. Please send your complaint to SYFA Operations, Hampden Park, Glasgow, G42 9BF or email to This email address is being protected from spambots. You need JavaScript enabled to view it. 

pdf-icon SYFA Complaints Management System
 C01 Written Complaint Form
pdf-icon C02 Complaint Withdrawal Form